Refunds and Returns Policy for HostWiseProperty.com
Effective Date: January 27, 2024
Introduction:
Welcome to HostWiseProperty.com, operated by Hostwise Property Management. Our Refunds and Returns Policy outlines the process, conditions, and timeframes for product returns and refunds related to our Property Management on Airbnb services. By engaging with our services, you agree to comply with the terms outlined below.
Eligibility for Refunds and Returns:
- Service Agreement: Refunds and returns are governed by the terms outlined in the service agreement entered into separately between Hostwise Property Management and the client.
How to Initiate a Return:
- Contact Customer Support: If you believe you are eligible for a return or refund based on the terms of the service agreement, please contact our customer support at hostwiseproperty@gmail.com. Provide your name, contact details, and a detailed explanation of the issue.
Conditions for Refunds:
- Service Non-Performance: Refunds may be considered in cases where Hostwise Property Management fails to perform the agreed-upon services as per the service agreement.
- Cancellation within Stipulated Period: If there is a provision for cancellation within the service agreement, refunds may be processed in accordance with the stipulated cancellation terms.
Fees and Costs:
- Consultation Fees: If consultation fees are applicable, they are non-refundable. Any costs associated with consultation will be clearly communicated before engagement.
Timeframes for Refunds:
- Processing Time: Refund processing times may vary based on the nature of the request. We strive to process refunds promptly and efficiently.
Product Requirements:
- None Applicable: As our services are intangible and pertain to property management, specific product requirements for returns are not applicable.
Contact Information:
If you have any questions or concerns regarding our Refunds and Returns Policy, please contact us at hostwiseproperty@gmail.com.
Address: Malta, Europe
Email: hostwiseproperty@gmail.com
Governing Law:
This Refunds and Returns Policy is governed by the laws of Malta. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Malta.
Changes to the Policy:
Hostwise Property Management reserves the right to modify or revise this Refunds and Returns Policy at any time. Changes will be effective upon posting on the website.
Thank you for choosing HostWiseProperty.com!